Microsoft 365 Copilot Cowork
Microsoft Copilot Cowork is an agentic AI integrated in Microsoft 365, supporting many different processes and functions that are enhancing productivity for recurring workflows and improving the way complex tasks are carried out.
With all the capabilities it can provide businesses and their employees, it’s crucial that Copilot Cowork is deployed, configured and adopted successfully. Optimising IT supports UK-businesses in this venture, as part of our Microsoft Copilot Managed Services.
About Copilot Cowork
What Is Microsoft 365 Copilot Cowork?
Copilot Cowork is the next evolution of agentic AI, and can complete multi-step tasks on an employee’s behalf. The Cowork AI assistant is used within Microsoft 365, where users will describe the task that needs doing, and Copilot will perform it rather than describing how to complete the task.
Cowork takes a user’s request and autonomously plans and executes the request across Microsoft 365 applications, including Outlook, Word and Excel, using context provided from existing files, calendars, messages and data.
Copilot Cowork will work independently but also create checkpoints for users to evaluate its progress and make changes. It goes beyond simple prompting, and has transformed workflows and helped businesses save time and improve productivity.
How Optimising IT Helps You Deploy Copilot Cowork
At Optimising IT, we set businesses up successfully with Microsoft 365 and Copilot Cowork. Adopting AI tools like this requires more than just enabling licenses, it needs careful planning, assessment of existing infrastructure, secure deployment, user training and ongoing support.
Copilot Readiness Assessments
We review your existing Microsoft 365 environment to see how your business operates. We assess data readiness, identify adoption opportunities and create a clear AI roadmap detailing how Copilot Cowork will support your team and overall business goals.
Deployment and Configuration
We handle full configuration of Microsoft 365 Copilot, setting the tools up across your business. We take AI security and governance very seriously, so we implement the right measures to ensure the AI handles your sensitive data safely.
User Training and Adoption
We get your team comfortable and confident with full guidance, Copilot training sessions and outlines of best practices. We can provide hands-on, practical workshops with real examples on how you can use it for your work.
Ongoing Support and Optimisation
Once everything is in place, we continue our support by monitoring systems, providing advice when needed, conducting reviews and outlining recommendations for improving usage and your ROI.
Contact Us
Start Your Microsoft 365 Copilot Cowork Journey
Interested in transforming productivity with Microsoft 365 Copilot Cowork? Speak to our team to understand how the technology can support your organisation and how we can help you deploy it successfully.
- 24/7 Support & Monitoring
- User Training
- Tailored To Your Business
- Cyber Secure
Get more out of CopilotBook a Copilot Training Session
Microsoft 365 Copilot Cowork is most effective when your team knows how to use it confidently. Our hands-on Copilot training sessions are designed to help employees understand how the platform works, explore practical business use cases and learn how to write effective prompts that deliver better results.
Whether you’re new to Copilot or looking to build on existing knowledge, we’ll help your team unlock more value from Microsoft’s AI tools.
How Businesses Are Using Copilot Cowork
More and more organisations are adopting Copilot Cowork to gain the many benefits the AI provides, from reducing admin workloads to improving productivity.
Improving Team Productivity
Cowork can help reduce the time employees spend on repetitive and manual tasks, allowing them to focus on more valuable work. Whether it’s summarising meetings, drafting documents, managing emails or organising information, the AI agent helps streamline everyday processes and increase efficiency.
By reducing administrative burdens, teams can dedicate more time to strategic projects, customer engagement and business growth initiatives.
Supporting Hybrid Working
With many organisations operating across multiple locations, Cowork helps improve collaboration regardless of where employees are based. It keeps teams connected by making information easier to access and ensuring everyone stays aligned on projects, priorities and updates.
It also helps streamline communication by summarising conversations, organising shared knowledge and supporting more effective teamwork across remote and office-based environments.
Speeding Up Decision Making
The agentic AI reduces the time employees spend searching through documents, emails and data by surfacing relevant information when it is needed. With faster access to insights and business information, organisations can make informed decisions more quickly and respond to opportunities or challenges with greater confidence.
Increasing Microsoft 365 Adoption
Copilot Cowork helps employees get more value from their Microsoft 365 tools by making them easier to use and more accessible in daily workflows. It encourages greater adoption of applications such as Outlook, Teams, Word, Excel and PowerPoint by helping users complete tasks more efficiently.
As employees become more confident using Microsoft 365, organisations can maximise the return on their existing technology investments while improving overall productivity.
About
Achieve Cyber Security Training With Optimising IT
We offer two half-day cyber security workshop training course packages. Cyber security training for leaders and management will include learning to approach cyber issues correctly and the tools and techniques your employees need. Training for employees and other staff members will focus on altering behaviours to minimise cyber security risks.
Cyber Security Training: What to Expect
Optimising IT’s hands-on approach with your team will include:
Into the Mind of a Hacker
This activity helps your employees understand how hackers work, what motivates them and how to counteract their cyber attacks.
Information Gathering Demo
We’ll use basic techniques to gather information on your team, showing them just how easy it is to get together enough information to pull off a sneaky cyber trick.
Question and Answer Session
Your team will have ample opportunity to ask our experts anything they need to, from burning cyber security questions to queries about the training itself.
What Can Copilot Cowork Do?
Manage Communication
Microsoft Copilot Cowork can effortlessly manage communication across applications like Outlook and Teams, helping to draft and send emails, post updates and manage inboxes. Arduous and time-consuming tasks like organising folders, deleting emails and sending responses can be handled in the background with Cowork, so employees can focus on other, more important duties.
Coordinate Meetings and Calendars
Those in admin roles can benefit from more streamlined coordination of meetings and management of calendars. You can request the agentic AI to set up new meetings at specific times, reschedule different events and even gain data-driven intelligence for meeting preparation and planning. It actively reviews your Outlook schedule, identifies low-priority meetings, and will apply changes for a better managed schedule.
Create and Manage Content
Employees can use Copilot Cowork to create Word documents, spreadsheets and formulas on Excel, PowerPoint presentations and other forms of content from scratch. From here, it can edit and optimise content you share with it in the conversation function, as well as locate and present content from your Work IQ, which is the intelligent memory layer that delivers permission-aware AI responses and workflows.
This helps employees generate and manage highly personalised content, including summaries and reports, as well as organise existing files in SharePoint into new, more optimised structures.
Work Across Microsoft 365
Cowork goes beyond answering questions to performing actions across all Microsoft 365 applications. While Copilot Chat can be used for quick answers, Cowork is ideal for automating repeatable tasks that span multiple steps and apps, including Word, Outlook, Teams and Excel
FAQs
Frequently Asked Questions
Which Microsoft applications does Copilot Cowork work with?
Copilot Cowork can be integrated with all Microsoft 365 applications, including Word, Excel, Outlook, Teams, PowerPoint, SharePoint, OneNote and OneDrive, as well as other advanced task management and creative tools.
