IT Support Cheltenham
Optimising IT is an award-winning IT support company providing expert solutions to small and medium-sized businesses in Cheltenham.
Our skilled team combines technical expertise with a customer-focused approach to exceed your IT needs.
Why Us
What We Offer
Our Customers
Cyber-First IT Support
Cyber security is built into every service we provide, from day-to-day IT support to cloud solutions and long-term technology planning, helping protect your Cheltenham business from evolving threats.
Fast, Responsive Support
Get friendly, reliable support from UK-based engineers who work to resolve IT issues quickly and minimise disruption to your team.
Your Dedicated IT Manager
Benefit from ongoing IT strategy, budgeting and technology planning, with expert guidance to help your Cheltenham business make informed decisions and plan for growth.
Flexible Monthly Contracts
Keep IT costs predictable with transparent monthly pricing and flexible support packages that adapt to your business as it grows.
Sustainable IT Solutions
Reduce electronic waste, extend hardware lifecycles and adopt greener, more efficient technology with support from a team committed to responsible IT.
Proven Results
Get IT support focused on improving reliability, reducing recurring technical issues and delivering a better experience for your team.
Services
See What Services We
Provide in Cheltenham
Managed IT Support
Proactive monitoring, maintenance, and expert support delivered through fully managed IT services tailored to your business.
Remote & Onsite IT Support
Quick remote assistance backed by onsite support across Cheltenham and the surrounding areas whenever required.
Cyber Security Services
Protect your systems, users, and data with a comprehensive range of cyber security services including AI Integration, Governance & Security.
Microsoft 365 & Copilot Support
We can help your business make the most out of Microsoft 365 with expert support, adoption and Copilot readiness.
IT Consultancy
If you need some advice on technology strategy, risk management, budgeting, digital transformation or anything else, we can help.
Cloud Services & Migration
We can help with everything cloud-related whether that’s migrating from Google to Microsoft, Azure migrations or any other cloud management needed to support performance and growth.
Locations We Support
How We’re Helping
Cheltenham Businesses With Their IT
Our expert team is on hand to assist with everything from routine IT issues to network management. We offer a range of services including remote IT support, strategic IT consulting, cyber security assessments and comprehensive IT infrastructure management. We understand that in today’s fast-paced business world, rapid response times are vital. That’s why we’re proud of our 78% average first contact resolution rate and 98.8% average customer satisfaction score.
Our service goes beyond just fixing problems. We work closely with you to understand your business, offering strategic advice to help you leverage technology for growth. By choosing us as your managed IT support partner, you’re choosing a service that’s backed by industry-leading experts who are committed to helping your business succeed.
Our Local Office
Twigworth Business Centre
Tewkesbury Rd
Twigworth
Gloucester
GL2 9PG
Call us: 01242505470
We're A Local Business
What Makes Us Stand Out?
Optimising IT is more than just an IT company – we’re part of a global network of Certified B Corporations. These businesses, like us, believe in balancing purpose and profit. Recognized by B Lab UK, we uphold strong values in everything we do, from supporting our team and customers to minimizing our environmental impact.
Becoming a B Corporation is a badge of honor, demonstrating our commitment to doing the right thing for our business, community, and the planet. We believe business should be a force for good, and we’re excited to be part of that change.
We’re also proud to have earned ‘assured service provider’ status from the National Cyber Security Centre, helping businesses meet Cyber Essentials standards and providing robust security solutions to combat common cyber threats.
Reviews
Don't Just Take Our Word for It
Featured Case Study
Vivobarefoot HQ, Covent Garden
Challenge:
Supporting a fast-growing, sustainability-led organisation with secure, scalable IT.
Results Delivered:
Increased staff productivity and collaboration
Reduced ongoing IT costs
Improved security, service levels and reliability
A resilient, future-ready network infrastructure
Cheltenham IT Service Packages
Browse Our Packages
For IT Support
Remote Access Service Desk
Remote Access Service Desk
When any IT issues crop up, your team needs quick access to expert help and that’s where our remote service desk comes in. From here, we can provide direct support from experienced engineers who are able to troubleshoot, resolve problems, and keep disruption down.
Responsive Technical Support
We believe good IT support is about more than fixing IT issues and we pride ourselves on the highest standards of customer care with clear communication, regular updates and practical solutions. We keep you in the know with what is happening and when, ensuring all problems are handled efficiently.
Network Support
We manage and support your network infrastructure, helping maintain performance, improve security, and making sure your team can work without interruption.
Cyber Security Strategy and Consultancy
Cyber threats are always evolving, and just when you think you’ve got the right protection in place there could be a new one on the horizon. This is why cyber security needs to be a top priority, and we help businesses assess risks, strengthen defences, meet compliance requirements and make informed security decisions.
Microsoft 365 & Copilot Expertise
From Microsoft 365 migrations and configuration through to Copilot adoption, we help businesses get the best return from their Microsoft investment while maintaining security and compliance.
IT Service Management
Consistency and visibility are in everything we do here and our IT service management processes bring exactly that. We provide structured workflows, reporting and continual improvement to make sure your services remain effective as you grow.
System Performance and Project Implementation
We know how detrimental downtime and disruption can be to a business and that’s why we’ll always try to minimise it by managing projects carefully and efficiently, whether it’s monitoring system health or implementing a major technology.
Dedicated Account Managers
You’ll have a dedicated point of contact who understands your business, priorities and technology environment. Working with you, they will review performance, identify opportunities for improvement and plan ahead to keep everything moving seamlessly.
Proactive SupportIT Support That Prevents Problems Before They Disrupt Your Business
Reduce downtime, resolve technical issues faster and protect your business from cyber threats with reliable IT support tailored to your needs.
We’ll recommend the right level of support for your business, with transparent monthly pricing, no unexpected costs and no unnecessary extras.
Contact Us
Ready for Faster,
Safer, Smarter
IT Support in Cheltenham?
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