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Case studies

Learn more about how managed IT is conceptualised, strategised, implemented and maintained through our collection of detailed IT case studies.

But, before you dive into our IT case studies, take a moment to learn about the team behind them. Understand why we’re able to share so many inspiring success stories from businesses across various industries, with a diverse range of challenges and IT service requirements.

At Optimising IT, we believe that:

There is no such thing as a one-size-fits-all solution when it comes to managed IT services.
There is no such thing as an identical business that requires identical IT solutions.

That’s why we take a consultative approach to managed IT, and in these case studies, you can learn all about what that looks like. We’re confident that our approach to IT services is the only way to achieve truly outstanding results for our customers.

For us, IT is personal.

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78% Average First Contact Resolution

Average Customer Satisfaction Score thumbs up icon with three starts

98.8% Average Customer Satisfaction Score

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Rapid Response Time

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Cyber Focused Approach



As an industry-leading managed IT support company, we’re proud to offer a diverse range of services.
Our commitment to excellence is built into all aspects of our IT managed support options.

The Optimising IT approach is simple — we take time to listen to the needs of our customers.

All of our work, from IT consultancy services to help with acquisitions and mergers, is about understanding the business, the challenges faced, the goals being strived for, and the company’s expectations for their IT. In these IT case studies, you’ll see us ask the right questions to help us deliver the most efficient IT solutions for the business’s objectives; solutions that provide seamless integrations and effortless usability.

Because of our approach and how we work, we have successfully delivered consistent year-on-year growth of our managed IT service. Despite an impressive average customer satisfaction of 98.8%, we’re never satisfied with being “good enough”, which is why we constantly strive to improve the services we offer to businesses.

You can read our IT case studies to find out more, or head over to our How We Work page to learn more about our approach to IT services.

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Our IT case studies

You’ve heard all about our approach and why we believe that it not only works but why it’s the only path to true success.

But don’t just take our word for it.

Explore our IT case studies to discover the kind of results you could expect when you work with us. Learn more about our services with in-depth looks at real-life stories, and most importantly, witness the exciting and genuine results we have achieved for our customers.

VIVO Barefoot


Optimising IT has played a pivotal role in revolutionising the IT infrastructure of Vivobarefoot over the past two years. Our mission was to introduce strategic, cloud-based solutions that would transform the company’s data management and storage procedures. The outcome? Increased staff productivity and an enhanced customer experience that echoed Vivobarefoot’s dedication to excellence and innovation.

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Creed Logo


Creed Foodservice has been a dynamic presence in the UK’s foodservice industry for over 50 years. When they partnered with Optimising IT in December 2021, they initially sought interim technical support, help desk services and third-line IT support services for their staff.

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Bruton Knowles

Bruton Knowles – IT Services

Managed IT Case Study: Property Consultants Bruton Knowles. From struggling systems to reliable IT infrastructure, Optimising IT helped industry-leading property consultants Bruton Knowles empower their IT platform and meet client demands. Find out how in our managed IT…

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Vanarama – Benefits of Strategic IT Partnerships

Our Strategic Partnership Case Study with Vanarama Automotive Group. Optimising IT and Vanarama developed a robust and long-lasting strategic IT partnership through an in-depth consultative approach to technology. Together, we optimised Vanarama’s IT platform, enabling..

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Supplier Data Protection Compliance

Working with BHSF to Secure Better Data Protection and Compliance among Suppliers. As an organisation with a diverse supply chain, BHSF needed to tighten up data security and reduce supplier risk. Optimising IT was brought in to restructure their supplier review…

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