IT Support Gloucester
Optimising IT partners with businesses across Gloucester to deliver reliable, secure and scalable IT support.
We provide a range of services, including fully managed services, leading IT consultancy and cyber security solutions, so your Gloucester business has the ideal infrastructure and support that can scale with your growth.
Why Us
Why Gloucester Businesses
Choose Optimising IT
Cyber-First Approach
Cyber security is critical for businesses big and small. All our IT services for Gloucester are delivered with security in mind, ensuring everything from your devices, users, networks and cloud systems are protected.
Quick Response Time
Both our remote and onsite IT support is designed to minimise downtime and respond to all types of issues fast. With engineers based locally, we can provide on-site support across Gloucester and the surrounding area when required.
Dedicated IT Consultant
Benefit from transparency and honest communication from a dedicated IT manager who will fully understand your business, IT requirements and environment. Our ongoing support considers planning, budgeting and strategic technology recommendations to support your organisation’s growth.
No Hidden Fees
Our managed IT services are cost-effective and provide you with predictable monthly costs. We offer agreements for both fully managed services or complementary support where we work alongside your internal IT team.
Sustainability & Ethical Tech
We’re B Corp certified and deliver IT support across Gloucestershire that meets high sustainable and ethical standards. We can assist you in choosing more efficient technology and discover greener ways of working.
Proven Results
Our managed IT services have seen us achieve a 97% customer satisfaction rate, thanks to reducing a host of IT issues within the first 90 days of onboarding with new clients.
Services
Managed IT Services in
Gloucester & Gloucestershire
Managed IT Support
Proactive monitoring, maintenance, and expert support delivered through fully managed IT services tailored to your business.
Remote & Onsite IT Support
Quick remote assistance backed by onsite support across Gloucester and the surrounding areas whenever required.
Cyber Security Services
Protect your systems, users, and data with a comprehensive range of cyber security services including AI Integration, Governance & Security.
Microsoft 365 & Copilot Support
We can help your business make the most out of Microsoft 365 with expert support, adoption and Copilot readiness.
IT Consultancy
If you need some advice on technology strategy, risk management, budgeting, digital transformation or anything else, we can help.
Cloud Services & Migration
We can help with everything cloud-related whether that’s migrating from Google to Microsoft, Azure migrations or any other cloud management needed to support performance and growth.
Locations We Support
Onsite IT Services Across
Gloucester & Gloucestershire
Our IT support services are for business across the entire Gloucestershire region. Being located just north of Gloucester city in Twigworth, our team is readily available for onsite support, such as hardware fixes and network setups. We quickly arrive at your premises, whether you’re located in Longlevens, Stroud, Churchdown or neighbouring areas like Cheltenham and Tewkesbury.
Our remote IT support for Gloucestershire is just as responsive. Our experience has seen us support the diverse range of sectors Gloucestershire is home to, from retail and financial enterprises to healthcare and creative agencies, each receiving tailored solutions that meet specific requirements and budgets, and scaling our support alongside their growth.
Our Gloucester Office
Twigworth Business Centre
Tewkesbury Road
Twigworth
Gloucester
GL2 9PG
Choosing Local
Supporting Gloucester B Corps & Purpose-Led Organisations
Optimising IT is B Corp certified, and we’re here to partner with other B Corp organisations and Gloucester businesses looking to achieve this certification too. Our IT support services can help showcase your business is committed to responsible business practices that benefit both people and the planet.
We can help you create an IT environment that supports flexible and accessible working, reduce unnecessary resource use through better device management and planning, support responsible procurement and disposal, improve cyber security and data protection, as well as help you measure your environmental impact.
Reviews
Don't Just Take Our Word for It
Featured Case Study
Vivobarefoot HQ, Covent Garden
Challenge:
Supporting a fast-growing, sustainability-led organisation with secure, scalable IT.
Results Delivered:
Increased staff productivity and collaboration
Reduced ongoing IT costs
Improved security, service levels and reliability
A resilient, future-ready network infrastructure
Gloucester Package
What’s Included in Our IT Support
Gloucester Packages
Remote & Onsite Services
Remote & Onsite Services
When your team needs help, our service desk gives Gloucester businesses a straightforward way to get technical support quickly. Our engineers can investigate day-to-day problems and unexpected IT issues remotely or onsite, working to restore normal service while keeping disruption to your employees to a minimum.
Responsive Technical Support
IT problems can quickly interrupt a working day, so our support is built around clear communication and timely action. We take ownership of each issue, keep your team informed as it progresses and focus on reaching a practical resolution rather than leaving tickets without clear next steps.
Network Support
Reliable connectivity underpins almost every part of a modern workplace. We support Gloucester businesses with the networks they depend on, covering areas such as Wi-Fi, switching, firewalls and connectivity to help maintain stable performance and give your infrastructure room to develop with the organisation.
Cyber Security Strategy and Consultancy
Cyber security needs to reflect the way your organisation actually works. We review your existing technology and security arrangements, identify areas of potential exposure and provide practical guidance to help Gloucester businesses strengthen their defences, manage cyber risk and address relevant compliance requirements.
Microsoft 365 & Copilot Expertise
Microsoft 365 can support much more than email. We help businesses make effective use of tools including Teams, SharePoint and Copilot, while considering security, configuration and user adoption through services like our Copilot Training. This gives your employees a Microsoft environment that is set up around the way they need to work.
IT Service Management
Good IT support requires more than responding when something goes wrong. Our IT service management approach provides clear processes, accountability and visibility over performance, helping maintain a consistent standard of support while identifying opportunities to improve your IT service over the long-term.
System Performance and Project Implementation
We monitor the health and performance of your systems so emerging issues can be investigated before they develop into larger problems. When your technology needs to change, we can also manage upgrades, migrations and system rollouts, planning each project around your operational requirements and minimising avoidable disruption.
Dedicated Customer Success Managers
Your account manager provides a consistent point of contact who can build an understanding of your organisation, priorities and long-term IT needs. Through regular conversations and forward planning, your account manager can help ensure your IT continues to support where your Gloucester business is heading, rather than simply responding to today’s requirements.
Tailored To YouIT Support That Fits Your Business
We don’t believe in unexpected costs or complicated pricing structures.
We’ll recommend the most appropriate level of support for you based on what we understand your business needs. You’ll only pay for the services you need, with no unnecessary extras.
Contact Us
Ready for Faster,
Safer, Smarter
IT Support in Gloucester?
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