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G-Cloud 13 crown commercial services

Optimising IT are recognised specialists for managed IT services on the G-Cloud 13 Crown Commercial Services framework. Our experts can provide tailored support to the UK public sector and non-departmental public bodies:

  • Empower your services with a digital transformation strategy.
  • Achieve cost-effective managed IT solutions.
  • Expert consultancy, cloud service support and cyber security training.

Discover services that meet all the high standards of security and compliance required to offer managed G-Cloud 13 services.

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78% Average First Contact Resolution

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98.8% Average Customer Satisfaction Score

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Rapid Response Time

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Cyber Focused Approach

The service

About our G-Cloud 13 services

Are you looking for easy-to-understand yet empowering insight into the world of IT and digital technology? Our cyber blog covers comprehensive guides, in-depth discussions and detailed reports into the essential IT topics your business needs to know about. From cyber security and digital threats to executing IT strategy and digital transformation plans, our blog is your user-friendly window into the ever-changing world of business IT. 

We’ll tailor our approach to your needs with bespoke consultancy, support and installation solutions. Enjoy an agile and adaptive partnership that is focused on what you need, and only what you need.

Our G-Cloud 13 services promise:

  • Accurate and regular impact data and reporting
  • Continual and flexible service improvements
  • Experienced expert insight with meaningful results

Optimising IT is an outcome-focused Managed Service Provider.
We hold ourselves accountable to KPIs and high service provision standards.

Begin your journey to a more effective and strategic IT program with Optimising IT.

Read more about how we can help you transform the way you operate on the GOV.UK Digital Marketplace. 

We offer a fully managed network and infrastructure support service controlled by centralised systems, located within highly available cloud data centres and administered by our expert team. You can take your data storage and software management online, removing the need for expensive and inefficient hardware such as on-site servers. Cloud hosting helps develop more cost-effective operating, enables remote working and allows you to easily scale your network and IT structure to fit your current work output. You’ll also benefit from greater network performance, enhanced security and increased productivity. Our G-Cloud 13 cloud hosting solutions cover all aspects of service provision, from supply and delivery through to ultimate decommissioning of your cloud hosting when you opt for future upgrades. 

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Looking for remote and/or on-site IT support? Our cloud-based service Desk as a Service (SDaaS) provides direct access to our experienced remote and on-site IT tech support team, covering high-quality support skills on a flexible basis. You can benefit from increased productivity, as more of your IT support problems and incidents are resolved at first contact by our highly experienced IT engineers. What’s more, our continual service improvements promise puts a stop to recurring incidents. We can help you take control of your IT system and prevent history from repeating itself. The results of our G-Cloud IT tech support services are less downtime for your organisation and greater workplace efficiencies. All of this data is regularly reported back to you, helping you to visualise and demonstrate impact. Our tech support services are underpinned by Optimising IT’s UK-based managed IT services team and delivered in line with ITIL activities, Cyber Essentials certification and ISO 27001 accreditation. 

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Optimising IT offers a full consultancy service across information security, technology strategy, compliance, assurance and IT governance. Our IT G-Cloud 13 IT consultancy services fall in line with the Skills Framework for the Information Age at all levels, covering software, communications, infrastructure, modern desktop, cloud and cyber security services. Working closely with highly skilled and experienced IT professionals, your public sector organisation will receive pragmatic and strategic support that helps to optimise your current practice and future-proof your IT infrastructure. 

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Optimising IT provides comprehensive cyber security training workshops for both executives and employees, which are continually updated to cover the latest cyber attack threats and trends. You’ll benefit from content that is purpose-built to meet your specific security vulnerabilities and requirements, ensuring maximum relevance and awareness of threats within your organisation. All of our G-Cloud 13 cyber security training and awareness courses are developed to manage the cyber security problems unique to the services you offer and the industry sectors you deal with. Strengthen first-line cyber security defences with our custom-designed cyber security training on the GOV.UK Digital Marketplace. 

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Microsoft 365 is a cloud-based IT Management service that offers robust security, reliability and user productivity. Microsoft 365 integration includes access to a range of task and time management applications, such as meeting scheduling, email, video conference and digital phone calls tools, and file storage solutions. The service also features advanced cyber security protocols for data protection compliance. Microsoft 365 is well known for its scalability and overall value for money. Our G-Cloud 13 service can offer the flexibility you need to suit your organisation’s requirements as you grow. Microsoft 365 is the new way of managing your IT environment across desktop and mobile. You’ll also get full access to the Microsoft 365 Office suite (see below). Harness the potential of Microsoft 365.. 

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Microsoft Office 365 takes world-renowned tools including Microsoft Word, Excel, PowerPoint, Outlook and Publisher and brings them to the cloud. A flexible cloud-based service offering greater productivity and team collaboration, Microsoft 365 Office features a host of invaluable tools beyond MS Office, such as Microsoft SharePoint, OneDrive, Skype for Business and Microsoft Teams. Your organisation will also benefit from Office 365 Security and Compliance, designed to help you manage compliance regulations across your entire Office 365 suite. Unleash the advantages of Office 365. 

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