IT project management and delivery

Managing IT projects can be time-consuming and challenging. Often there are many dependencies and third parties to coordinate and finding an available internal project manager who has the specialist skills needed for IT projects can be difficult.

We offer a complete package of on-demand, highly skilled resources, including engineers, procurement and a project manager to keep your projects on track.

Your business benefits from our team’s wealth of experience and expertise gleaned from working on multiple IT projects across a wide range of sectors — including automotive, hospitality, legal services, recruitment, retail, and financial services to name but a few.

78% Average First Contact Resolution

98.8% Average Customer Satisfaction Score

Rapid Response Time

Cyber Focused Approach

About our IT project management and delivery

We have worked with a variety of businesses to deliver an even wider variety of projects. Some examples of projects that we have completed are:

Cloud migrations
Network refits and WiFi installations
Microsoft Office 365 implementations and migrations
Disaster recovery and backup solutions
Systems integrations
Providing IT infrastructure and comms for new site developments
Large scale office moves
Business Intelligence and reporting solution
Cyber Essentials and Cyber Essentials plus certification
Firewall and security platform implementations and management

Why choose us for IT project management?

WE WORK ALONGSIDE YOUR GOALS

Project management isn’t just about fixing problems. We know it means much more than that. That’s why we work alongside your company goals and aspirations for the best project delivery possible. We help empower your organisation to enable a new level of development and efficiency.

OUR PROFESSIONAL PROJECT TEAMS HAVE INDEPENDENT ACCOUNTABILITY

Our project management teams are made up of highly skilled and experienced IT professionals with individual accountability. This ensures each team member, whether it be our Project Managers, Change Managers or System Analysts, deliver consistent and successful projects for our clients. We use a pragmatic approach, led by one of our Delivery Managers, who ensures excellent project governance and assurance. Working with all the key stakeholders, we can deliver a smooth and seamless project that benefits everyone involved.

ON-TIME, TO SCOPE AND WITHIN BUDGET

We believe that every investment should return a clear and attractive return on investment. IT projects are no different, but they require a certain level of knowledge and expertise to execute successfully. Often, in-house IT teams don’t have the skills or time to deliver complex IT projects. Managing a team of IT professionals, ensuring effective communication and hitting deadlines while staying under budget is no small feat, but it’s a role that Optimising IT thrives in. We know from experience all the necessary elements required to get a project delivered on time, to scope and within budget.

OUR TRAINING IS A PRIORITY

All of the team members have the accredited technical knowledge needed to deliver a successful IT project. Our criteria for acquiring new staff are strict and thorough to ensure we only add excellence to our already highly professional IT professionals team. We’re committed to continuous learning to ensure we’re always ahead of the game and offer only the best advice and work level.

WE KEEP MANUFACTURERS AND DEVELOPERS CLOSE

We keep our friends close to ensure that we can handle any issues or potential issues quickly. Our trusted partners include Microsoft, Fortinet, Lenovo, Azure, Cisco Meraki and many more. Our partners allow us to deliver the best project delivery possible and give your business access to some of the industry’s best knowledge and expertise.

AWARD-WINNING SERVICE

You don’t have to take our word for it. We’re an award-winning, managed IT services business. In 2020, we were awarded the “Best Managed Service Provider – Small Enterprise” award by the Service Desk Institute (SDI). We’re also an official Crown Commercial Service Supplier, certifying us to work with the UK’s public sector, helping to vastly improve public IT services and user experience for a more efficient and beneficial society for all.

FAQ: IT Project delivery

When do I need IT project delivery?

Sometimes, when you need to make a change at scale, improve your network, upgrade your cyber security or roll out a few hundred new laptops, we’ll provide you with a fully scoped and delivered IT project.

Project delivery from Optimising IT includes everything you need from conception to completion, including design, testing, user pilots, full-scale delivery, project management and user engagement and training.

What technologies can you deliver IT projects with?

We support a range of technologies but focus on the following core technologies and project delivery resources and capabilities:

Moving to the cloud using Microsoft 365 and Azure technologies
Azure AD/Intune
SSO or “single-sign-on” projects
Getting ready for Cyber Essentials and
Cyber Essentials Plus
Business reporting, CRM and ERP using Microsoft power platform, including PowerBI and Dynamics
Network improvement, replacement or set up projects using Cisco Meraki, Fortinet and HP Aruba (network switches, wi-fi and firewalls)
End-user device rollout and replacement — Microsoft Surface, HP and Lenovo
Voice in Teams — migrating that old, inflexible phone system to Microsoft Teams to fully unlock flexible working
We also supply comms!

Is your support teeam responsible for delivering projects as well?

No. We have a dedicated IT project delivery team for change. Why? Projects require planning, appropriate focus and an outcome-focused approach. Our support teams are epic, literally the best in the business, so we let them focus on what they are good at for a consistent, seamless IT support experience.