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IT Support

IT Support in BATH

Welcome to Optimising IT, your local provider of high-quality IT solution services to small and medium-sized enterprises across Bath and the surrounding areas.

All along the Avon Valley, behind the ancient walls of this beautiful, historic city, lie innovative businesses in sectors as diverse as technology, creative media, digital technology, financial services and many more. From Keynsham to Trowbridge, Yate to Frome, our IT support in Bath can revolutionise your systems and ensure your productivity and efficiency reach their potential.

As your approachable, future-ready team of IT specialists, we’re dedicated to offering managed IT services that don’t just meet your needs but excel beyond them. With deep-rooted technical expertise combined with a personalised, customer-centric approach, our team is steadfast in its commitment to your success. 

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78% Average First Contact Resolution

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98.8% Average Customer Satisfaction Score

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Rapid Response Time

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Cyber Focused Approach

For Outstanding IT Support in Bath 

As the importance of robust tech support continues to grow, Optimising IT stands out as a reliable provider of comprehensive and bespoke managed IT support services tailored to your distinct needs. Strategically located near Bath both to the north and south, we’re optimally positioned to serve businesses in and around the region with unwavering and trustworthy support. 

Our seasoned team is ready to assist with a wide range of IT needs, from routine IT problems to intricate network management, including: 

  • Remote support 
  • Strategic IT consulting  
  • Cyber security evaluations 
  • Wide-ranging IT infrastructure management.  

 

We recognise the need for swift problem-solving in today’s rapid business climate and take pride in our impressive 78% first contact resolution rate and 98.8% customer satisfaction score.  

Our services extend beyond troubleshooting. We make it our mission to understand your business in depth and provide strategic advice to help you take advantage of the best technology.  

Partnering with Optimising IT for your managed service and IT support in Bath means investing in a team of industry-leading experts committed to propelling your business’s development and success. 

 

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About the service

HOw we help propel your business forward

At Optimising IT, we believe employing the right technology serves as a catalyst for faster business growth. Recognising the distinct nature of each business, our tech support services are customised to meet your requirements.  

We commit ourselves to achieving a deep understanding of your business, your personnel, your ambitions and the distinct hurdles you face. With this level of insight, we can provide immediate IT solutions and shape strategic approaches that align with your long-term objectives.  

Our ultimate goal is to assist you in leveraging technology to boost productivity, streamline operations and stimulate growth.  

Explore our case studies below to see how we’ve made a real difference to businesses around Bath and further afield with our robust business support services. 

Our Purpose 

At Optimising IT, we’re part of a global network of Certified B Corporations – businesses resolute in balancing their mission with their profitability. Our accreditation from B Lab UK is an endorsement of our unwavering commitment to incorporating beneficial practices throughout all our operations. From enhancing a nurturing work environment and serving our clients’ needs to responsibly managing our environmental impact.  

We believe businesses must act as a catalyst for positive change and we’re proud to be part of this inspiring transformation.  

Optimising IT has also earned ‘assured service provider’ status from the National Cyber Security Centre, empowering us to guide businesses in achieving Cyber Essentials standards and providing secure online protection.  

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Testimonials

WHAT OUR CUSTOMERS SAY ABOUT OUR MANAGED IT SUPPORT SERVICES

Optimising IT is an award-winning IT service provider with industry-leading accreditations and partnerships with major technology suppliers. But all this means absolutely nothing without happy and satisfied customers.

So, what do our customers say about us? Here is just a small selection of comments we’ve received from our clients:

Why Choose Us?

optimising it: for outstanding it support in bath

The decision to choose the right provider for IT support in Bath is not solely about the services, but also how they are delivered. At Optimising IT, we distinguish ourselves through our customer-first mindset, our commitment to understanding your unique business needs and our expertise in crafting tailored and innovative solutions.  

As part of our comprehensive support and service offering, we conduct a free IT review to truly understand your requirements and demonstrate how we can bring positive transformation to your IT landscape.  

Talk to us about how we can revolutionise your IT experience and empower your business. Join the many companies in Bath, Bradford-on-Avon, Corsham, Saltford and the surrounding areas that have secure IT solutions managed by an experienced team that will work as hard for your business as you do. 

GOT A QUESTION ABOUT YOUR IT SYSTEMS AND SERVICES?

Our experts are ready and waiting to help you get more out of your business. Get in touch today!