IT Support
IT Support in BATH
Welcome to Optimising IT, your local provider of high-quality IT solution services to small and medium-sized enterprises across Bath and the surrounding areas. As your approachable, future-ready team of IT specialists, we’re dedicated to offering managed IT services that don’t just meet your needs but excel beyond them. With deep-rooted technical expertise combined with a personalised, customer-centric approach, our team is steadfast in its commitment to your success.
78% Average First Contact Resolution
98.8% Average Customer Satisfaction Score
Rapid Response Time
Cyber Focused Approach
The service
Managed IT Support for Businesses in Bath
As the importance of robust IT support continues to grow, Optimising IT stands out as a reliable provider of comprehensive and bespoke managed IT support services tailored to your distinct needs. Strategically located near Bath both to the north and south, we’re optimally positioned to serve businesses in and around the region with unwavering and trustworthy support.
Our seasoned team is ready to assist with a broad spectrum of IT needs, from routine IT problems to intricate network management. Our services span remote IT support, strategic IT consulting, cyber security evaluations and wide-ranging IT infrastructure management. Recognising the need for swift problem-solving in today’s rapid business climate, we take pride in our impressive 78% first contact resolution rate and 98.8% customer satisfaction score.
Our services extend beyond troubleshooting. We make it our mission to understand your business in depth and provide strategic advice to help you exploit the best technology. Opting for Optimising IT as your managed IT support partner in Bath means investing in a team of industry-leading experts committed to propelling your business’s development and success.
About the service
HOw we help propel your business forward
At Optimising IT, we strongly believe that employing the right technology can serve as a catalyst for faster business growth. Recognising the distinct nature of each business, our business IT support services are therefore highly customised to meet your unique requirements.
We always commit ourselves to achieving a deep understanding of your business, your personnel, your ambitions and the distinct hurdles you face. With this level of insight, we can provide immediate IT solutions and shape strategic approaches that align with your long-term objectives. Our ultimate goal is to assist you in leveraging technology to boost productivity, streamline operations and stimulate growth.
Choosing our IT support for business services allows you to focus more time on your core strategy and business operations, with the peace of mind that Optimising IT has got your tech covered. However, don’t just take our word. Explore our case studies below to see how we’ve made a real difference to businesses in and around Bath and further afield with our robust business IT support services.
Our Purpose
At Optimising IT, we strive to stand out from other IT service companies. We’re part of a network of Certified B Corporations worldwide, businesses that are resolute in balancing their mission with their profitability. Our accreditation from B Lab UK is an endorsement of our unwavering commitment to incorporating beneficial practices throughout our operations, from fostering a nurturing work environment and serving our clients’ needs to responsibly managing our environmental impact.
Our B Corporation certification is not just a badge, it’s a testament to our dedication. It reinforces our constant drive to do the right thing, not only for our organisation but also for broader society and the environment. We believe that businesses can and must act as a catalyst for positive change, and we’re proud to be part of this inspiring transformation.
Optimising IT has also earned ‘assured service provider’ status from the National Cyber Security Centre, empowering us to guide businesses in achieving Cyber Essentials standards. As certified Cyber Advisors, we are dedicated to offering expert protection strategies against common cyber threats and catering to a range of security needs.
Why Choose Us?
optimising it: for outstanding it support in bath
The decision to choose an IT support and service provider in Bath is not solely about the services provided, but also how these services are delivered. Here at Optimising IT, we distinguish ourselves through our customer-first mindset, our commitment to understanding your unique business needs and our knack for crafting tailored and innovative solutions.
As part of our comprehensive IT support and service offering, we conduct a free IT review to truly understand your requirements and demonstrate how we can bring about a positive transformation in your IT landscape. Ready to revolutionise your IT experiences and empower your business? Engage with Optimising IT, your dependable and forward-thinking IT partner in Bath.
GOT A QUESTION ABOUT YOUR IT SYSTEMS AND SERVICES?
Our experts are ready and waiting to help you get more out of your business. Get in touch today!
