Optimising IT logo

IT Support


Are you looking for a robust, hard-working and award-winning IT support service partner? We are Optimising IT, providers of top-tier IT solutions to small and medium-sized businesses throughout Bristol and the neighbouring areas. 

With a proud history of innovation and creativity, Bristol and the surrounding areas are home to businesses as diverse as cutting-edge tech startups in Silicon Gorge to thriving enterprises in the creative arts, financial services and retail sectors. Our IT support in Bristol is uniquely positioned to enhance your technological capabilities, from Thornberry to Weston, Portishead to Chippenham.

We take great pride in our resourceful, innovative and approachable IT services and are always working to devise and implement IT solutions that not only cater to your unique needs but also consistently delight and exceed your expectations. 


The Studio at Optimising IT
First contact resolution icon

78% Average First Contact Resolution

Average Customer Satisfaction Score thumbs up icon with three starts

98.8% Average Customer Satisfaction Score

Rapid response time black and white icon

Rapid Response Time

Black Cyber Focused Approach Icon

Cyber Focused Approach


Our other Services

Discover our full-service solutions

The service

Managed IT Support for Businesses in BRISTOL

In our digitally driven world, a robust tech support service is crucial to every business’s success. At Optimising IT, we’re proud to offer a diverse and customised suite of managed support services, each designed to meet your unique requirements. With our core operations in the Midlands and a dedicated team in the south of England, we’re well-positioned to deliver timely and reliable support to local businesses like yours 

Our expert engineering team is fully qualified to tackle anything from everyday IT issues to complex network management tasks. Our comprehensive services cover remote IT support, strategic IT consultation, cyber security audits and extensive IT infrastructure management. We appreciate the importance of prompt problem resolution in today’s dynamic business environment, and that’s why we celebrate our 78% first contact resolution rate and a 98.8% overall customer satisfaction score. 

But we don’t just stop at providing remote IT services and daily troubleshooting. We aim to understand your business at a deeper level and provide strategic insights that will help you leverage top-tier technology. When you choose Optimising IT as your managed IT support partner in Bristol, you’re investing in your business’s future with a team that truly values your network safety, digital resilience and commercial success. 

Optimising IT Event

About the service

Bristol IT Services

At Optimising IT, we strongly believe that the strategic application of technology is a transformative driver for business growth. We recognise the uniqueness of each business, and so our business Bristol IT support services are individually tailored to meet your specific needs. 

Our approach involves a deep understanding of your business, your team, your aspirations and the obstacles you encounter. This comprehensive perspective equips us to not only resolve immediate IT issues but also design solutions that underpin your long-term strategic goals. Our mission is to empower you to harness technology to enhance productivity, optimise processes and spur growth. 

Entrusting us, means one less crucial aspect of your company to worry about on a day-to-day basis. But why just take our word for it? Browse through our diverse case studies to witness how our resilient business Bristol IT support services have brought about tangible improvements for businesses in Bristol, the surrounding areas and beyond. 

Our Purpose 

Optimising IT strives to stand apart from the standard IT service providers. We are proud members of the Certified B Corporation community, committed to evolving the way business is done by integrating purpose with profit. B Lab UK has recognised our determination to uphold rigorous standards in all parts of our business – from how we support our team and deliver exceptional service to our customers, to our conscientious attitude towards reducing our environmental footprint. 

Being a B Corporation is a highly treasured accolade for us, a pledge to our customers that we’re always geared towards doing the right thing, not just for our own business but for the greater community and our planet too. We’re firm believers in the potential of business to be a force for good, and we’re exhilarated to be a part of this progressive change. 

We’re proud to announce that we have also been awarded the ‘assured service provider’ accolade by the National Cyber Security Centre. This positions us perfectly to assist businesses in reaching Cyber Essentials standards. As officially recognised Cyber Advisors, we are committed to delivering top-tier security strategies to counter common cyber threats and fulfil wide security requirements. 



Optimising IT is an award-winning IT service provider with industry-leading accreditations and partnerships with major technology suppliers. But all this means absolutely nothing without happy and satisfied customers.

So, what do our customers say about us? Here is just a small selection of comments we’ve received from our clients:

Selecting tech support and IT support in Bristol isn’t merely about the range of services offered, but also how they’re delivered. At Optimising IT, we stand out with our client-centred approach, our dedication to understanding your unique business intricacies and our capacity to craft personalised, effective solutions.  

As part of our Bristol IT support and service commitment, we offer a complimentary IT review to ascertain your specific needs and illustrate how we can help transform your IT operations. Ready to elevate your IT experiences and ignite your business growth? Partner with Optimising IT, your reliable Bristol IT support company. 

Our dedicated team, deeply embedded in Bristol’s unique business landscape and working out of our Bristol office, offers innovative IT solutions tailored to your specific needs. Whether you’re in the shadow of the iconic Clifton Suspension Bridge, work out of the historical Old City or are based in one of the wonderful towns and villages around Bristol, we’ll ensure your business can thrive in today’s competitive environment.


Our experts are ready and waiting to help you get more out of your business. Get in touch today!