IT Support

IT Support in Exeter

Welcome to Optimising IT, an acclaimed and award-winning IT support provider that is committed to offering sophisticated IT solutions to small and medium-sized businesses across Exeter and the surrounding areas. We are your professional, innovative and friendly managed IT services team, always ready to deliver IT solutions that are tailored to your needs and that go well beyond your expectations. 

Two laptops on a desk

78% Average First Contact Resolution

98.8% Average Customer Satisfaction Score

Rapid Response Time

Cyber Focused Approach

The service

Managed IT Support for Businesses in EXETER

The importance of a quality IT support service for businesses is undeniable in today’s always-connected, digital-first age. Optimising IT is here to provide a fully customised range of managed IT support services that our hands-on experts will fit around your bespoke needs. Based in the Midlands and with a dedicated satellite office located in central Exeter, we are primed to serve local businesses with reliable and timely support. 

Our seasoned team is ready to help you tackle everything from daily IT challenges to intricate network management tasks. Our services include remote IT support, strategic IT consultation, cyber security evaluations and full-scale IT infrastructure management. We recognise the need for swift problem resolution in your fast-paced business environment, which is why we are so proud of our 78% first contact resolution rate and 98.8% customer satisfaction score. 

But we don’t stop at remote IT services and day-to-day problem-solving. We seek to understand your business at a deeper level and offer strategic insights to help you harness the very best technology. By choosing Optimising IT as your managed IT support ally in Exeter, you’re investing in the future of your business and partnering with a team of experts who genuinely care about your network safety, digital robustness and commercial success. 

Lady working on a laptop

About the service

How Can We Help Your Business?

At Optimising IT, we hold the view that the smart application of technology can be a powerful driver of business growth. We know that every business is unique and therefore needs unique solutions. That’s why our business IT support services are customised to meet the specific needs of each client. 

We strive to understand your business, your people, your goals and the hurdles you face. This depth of understanding allows us to offer you not only immediate IT issue resolution but also solutions that support your long-term strategic objectives. Our ambition is to empower you to use technology to enhance productivity, streamline operations and stimulate growth. Using proven managed IT support for business is one less major component of your company that you have to worry about. 

Why take our word for it? Browse through our case studies to see how we’ve made a tangible difference to businesses in Exeter and beyond with our robust business IT support services. 

Our Purpose

As an IT company with a difference, Optimising IT is a proud member of the global Certified B Corporation movement. Committed to balancing purpose alongside profit, we’ve been recognised by B Lab UK for adhering to strong, forward-looking values in all that we do. This extends from our dedicated team and valued customers to our approach to the environment. 

Earning our B Corporation certification is a point of pride. It’s a guarantee to you that in every step we take, we’re committed to doing what’s right – not just for our business, but for our broader community and the planet. In our view, businesses can and should be a positive force, and we’re thrilled to contribute to this transformative change.  

We have also achieved the ‘assured service provider’ status from the National Cyber Security Centre, making us a reliable partner for businesses aiming to meet Cyber Essentials standards. As accredited Cyber Advisors, we’re dedicated to devising effective security tactics to ward off common cyber threats and address wide-ranging security needs. 


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Why Choose Us

Choose Optimising IT for IT Support in EXETER

Choosing an IT support service in Exeter isn’t just about the services on offer, but also how they are delivered. At Optimising IT, we set ourselves apart by prioritising our customers, understanding your business thoroughly and creating personalised solutions that address your unique challenges.  

As part of our comprehensive IT support and service, we provide a free IT review to shed light on your current IT situation and identify areas for improvement. Ready to enhance your IT and propel your business forward? Choose Optimising IT, your reliable IT partner in Exeter. 


Our experts are ready and waiting to help you get more out of your business. Get in touch today!