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Home > Managed it Services > The Importance of Picking the Right Managed IT Service Team

The Importance of Picking the Right Managed IT Service Team

by | Jul 26, 2022 | Managed it Services

importance of cyber security

Tech innovations are never-ending. Is your in-house IT team prepared to take on the changes and difficulties this involves? If, after consideration, the answer to that question is no, and that’s usually the response when it comes to most small or mid-sized businesses, then it’s time to look into other options. When you’re ready to outsource to a managed IT service team, you must find the company that can provide the specific services that meet the demands of your organisation. Read on to find out what you need to know to choose the best IT support services provider for your business.

Customised Service Options

Whether you’re looking for a managed services team to take over the monitoring of your whole IT infrastructure, or you need more specialised service, we’re the accredited IT support services agency that can take care of it. Our IT support services include infrastructure management, server maintenance, systems admin, cyber security, and more. Our support works with your business, so as it expands, we can provide made-to-order IT support in Birmingham, depending on the situation. 

Managed IT Services Help Your Business Plan 

Your strategy as a business owner is to build your business. When this happens, IT demands increase. An overworked, overwhelmed IT team can’t provide the wide-ranging IT management solutions required. You could hire more in-house IT employees, but you’ll have to invest time and money in training these new hires. That is stress that you don’t want on your busy schedule and could prevent you from meeting your business goals. Why would you add to the many frustrations that are a common experience for small business owners? Instead, outsource your IT and get the expertise, flexibility, and excellence you need from the start; no training is required.

An Investment in Functionality and Security 

With Optimising IT managing your business IT, you won’t just save money on hiring and training. Because we review your systems and networks, we provide a customised approach to your business’ IT. We can strategise to find out your most essential tech needs and apply that knowledge to your IT infrastructure to work for your business and your business plans. When you have a managed IT services team monitoring your systems, this can prevent downtime and other system problems. That boosts your productivity which can save your business thousands of dollars and reduce stress. Besides preventing downtime, managed services providers offer recovery services that protect your data and your business.

Network Monitoring and Optimization

When you decide to partner with us, you’re investing in the security of your technology. A fix-as-needed approach doesn’t work in modern tech. So instead of making repairs when things go wrong, hire our IT support in Birmingham, and our proactive approach will keep things from going wrong. We do that by continually monitoring your network systems, preventing problems before they start to ensure that your IT is functioning at its best, saving you time and money.

Expertise to Meet the Demands of Changing Tech Innovations

A managed services IT team is going to be ahead of the trends when it comes to tech innovation. That’s because our business is technology. At Optimising IT, our job is to know what’s next, study it, and apply it to our industry. Then we apply it to your business, so you get the maximum benefit from our know-how.

Finds and Fixes Inefficiencies 

When you have that kind of expertise working for you, it’s better for your business. Through the precise monitoring of your systems, routers, and networks, you’ll find that we can clear out the inefficiencies that your internal IT team might never have noticed. What’s more, if you’re interested in systems upgrades or investments in tech but are uncertain about what’s best for your business, a managed IT services company can advise you on what are necessities for your company and what tech isn’t. Moreover, when you work with managed IT services, you get a dedicated crew of experts who know the specifics of your organisation and can take care of your concerns as they arise. That means support services that are there when and where you need them. You’ll feel secure knowing that Optimising IT will work through any IT issues from a problem to resolution, keeping you informed throughout the process. 

Cyber Security Support

Cyber threats are a persistent problem for businesses. Especially now that so many industries employ remote workers. When your staff can and does work anywhere, using open WiFi networks, there is a greater possibility of a data breach. The certainty that your company data is secure is necessary, no matter where your employees are. You’re probably like most small business owners and don’t consider yourself a cyber security expert. With IT services managing your cyber defence, you don’t have to be. When you invest in a managed services system, you get continual monitoring, which can detect weaknesses and cyber threats. If you’re seeking IT support in Birmingham to manage your cyber security, then consider Optimising IT. We provide award-winning, fully accredited cyber security services, including testing and consultancy, staff compliance training, and more. 

A managed IT service team should be a vital component of your business. An IT services team can offer custom services like network optimisation, tech troubleshooting, and cyber security assistance. Not only that, these services can help your business become more efficient, proactive, and aware of the latest innovations in technology. Now that you know more about IT support services and what they can do for your business, you must find the company that works for your organisation, whether you need IT support in Birmingham, IT support in Gloucester, or IT support in Bristol. Optimising IT is here to provide expert IT support services when you’re ready to make your business more competitive.

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Why Choose Us

why choose us

CONSULTATIVE APPROACH, ELEGANT IT SOLUTIONS

Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

CONNECTED WITH TRUSTED TECHNOLOGY

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CONSULTATIVE APPROACH, ELEGANT IT SOLUTIONS

Our consultative approach enables us to get to know your business, so we can deliver elegant IT solutions that are cost-effective and in tune with your business needs.

EXPERT TEAM, SEAMLESS INTEGRATIONS

Our commercially focused, highly experienced team understand the importance of seamless integration with in-house teams and delivering a consistent, high standard of service.

FLEXIBILITY, CO-SOURCE OR OUT SOURCE SERVICES

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

HIGH QUALITY SERVICE, STRAIGHT TO 2ND LINE

Our UK based Service Desk goes straight to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve over 78% First Contact Resolution (FCR). This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

MEASURING SUCCESS, KPI DRIVEN

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way, guaranteeing transparency and a focus on continued service improvement from a high-quality baseline.

connected with trusted technology

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