IT Support

IT Support in BATH

Welcome to Optimising IT, your local provider of high-quality IT support in Bath and the surrounding areas for small and medium-sized enterprises.

Along the Avon Valley, behind the ancient walls of this picturesque, historic city, lies a wide range of innovative businesses in sectors including technology, financial services, creative media, digital technology and many more. As your future-ready team of IT specialists, we’re dedicated to offering managed IT services that don’t just meet your needs but excel them.

From Frome to Yate, Trowbridge to Keynsham, get in touch with one of our experts and discover how IT support in Bath can ensure your productivity and efficiency reach their potential.

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78% Average First Contact Resolution

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98.8% Average Customer Satisfaction Score

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Rapid Response Time

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Cyber Focused Approach

Services

OUR SERVICES IN BATH

Discover our full-service solutions

About the service

BENEFITS OF OUR IT SUPPORT

Increase Efficiency

Our IT support in Bath ensures your technology systems run smoothly, minimising downtime and enabling employees to work more efficiently.

Enhanced Security

Protect your business from cyber threats by implementing robust security measures, including firewalls and antivirus software and regularly updating systems.

Cost-Effective

By proactively managing IT infrastructure, your business can avoid costly repairs, data breaches and extended downtime, and by employing the outsourced services of specialists you can save on the costs of managing an in-house team.

Scalability

We have the resources, expertise and latest technology to support scaling up your business as your company grows or minimising in quieter periods.

Compliance and Risk Management

IT support ensures your business adheres to industry regulations and manages risks effectively, reducing the likelihood of legal issues.

Case studies

OUR IT SUPPORT CASE STUDIES

VIVO Barefoot
Case studies

VIVOBAREFOOT

Optimising IT has played a pivotal role in revolutionising the IT infrastructure of Vivobarefoot over the past two years. Our mission was to introduce strategic, cloud-based solutions that would transform the company’s data management and storage procedures. The outcome? Increased staff productivity and an enhanced customer experience that echoed Vivobarefoot’s dedication to excellence and innovation.

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Creed Logo
Case studies

CREED FOODSERVICE

Creed Foodservice has been a dynamic presence in the UK’s foodservice industry for over 50 years. When they partnered with Optimising IT in December 2021, they initially sought interim technical support, help desk services and third-line IT support services for their staff.

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Bruton Knowles
Case studies

Bruton Knowles – IT Services

Managed IT Case Study: Property Consultants Bruton Knowles. From struggling systems to reliable IT infrastructure, Optimising IT helped industry-leading property consultants Bruton Knowles empower their IT platform and meet client demands. Find out how in our managed IT…

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What we do

WHY use Optimising IT FOR YOUR it support in Bath?

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CONSULTANCY IS AT THE HEART OF OUR BUSINESS

Our consultative approach to IT support services ensures we really get to know your business goals and needs.

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IT SUPPORT SERVICES WITH RAPID RESPONSE TIMES

Our service desk takes you straight to qualified technical engineers. We take rapid action to solve your problems.

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AN EXPERT SERVICE RUN BY CERTIFIED PROFESSIONALS

Our commercially focused team of highly qualified IT staff understands the importance of quality service delivery.

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WE HOLD OURSELVES ACCOUNTABLE TO YOUR KPI TARGETS

Our team is committed to high standards and impactful results. We’re always monitoring and measuring success.

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FLEXIBLE RELATIONSHIPS THAT ALIGN WITH YOUR GOALS

Remote work, on-site visits, co-sourced, out-sourced — whatever you need, we’re flexible in our service.

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AN INDEPENDENT BUSINESS WITH TRUSTED SUPPLIERS

Despite our high-value partnership network, we remain an impartial and independent business.

Why Choose Us?

optimising it: for outstanding it support in bath

The decision to choose the right provider for IT support in Bath is not solely about the services, but also how they are delivered. At Optimising IT, we distinguish ourselves through our customer-first mindset, our commitment to understanding your unique business needs and our expertise in crafting tailored and innovative solutions.  

As part of our comprehensive IT support Bath service offering, we conduct a free IT review to truly understand your requirements and demonstrate how we can bring positive transformation to your IT landscape.  

Talk to us about how we can revolutionise your IT experience and empower your business. Join the many companies in Bath, Bradford-on-Avon, Corsham, Saltford and the surrounding areas that have secure IT solutions managed by an experienced team that will work as hard for your business as you do. 

GOT A QUESTION ABOUT YOUR IT SYSTEMS AND SERVICES?

Our experts are ready and waiting to help you get more out of your business. Get in touch today!