IT Support

IT SERVICES BRISTOL

Are you looking for a robust, hard-working and award-winning IT support service partner? We are Optimising IT, providers of top-tier IT solutions to businesses throughout Bristol and the neighbouring areas. 

With a proud history of innovation and creativity, Bristol is home to businesses as diverse as cutting-edge tech startups in Silicon Gorge, to thriving enterprises in the creative arts, financial services and retail sectors. Our IT support in Bristol is uniquely positioned to enhance your technological capabilities, from Thornberry to Weston, Portishead to Chippenham.

We take great pride in our resourceful, innovative and approachable IT services and are always working to devise and implement IT solutions that not only cater to your unique needs but also consistently delight and exceed your expectations. 

 

The Studio at Optimising IT
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78% Average First Contact Resolution

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98.8% Average Customer Satisfaction Score

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Rapid Response Time

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Cyber Focused Approach

Services

Our Services in bristol

Discover our full-service solutions

About the service

BENEFITS OF OUR IT SUPPORT

Cost savings

Our IT support eliminates the need for an extensive in-house team, equipment and space.

Increased productivity

Access to experienced IT professionals ensures issues can be addressed quickly, minimising downtime.

Access to expertise

Our services are composed of specialists that cover a range of various technologies and platforms.

Enhanced security

Benefit from the implementation of robust security protocols, such as firewalls, antivirus software and regular security audits.

Scalability and flexibility

IT support can be scaled up or down based on the changing needs of your business, accommodating growth or restructuring.

Case studies

OUR IT SUPPORT CASE STUDIES

VIVO Barefoot
Case studies

VIVOBAREFOOT

Optimising IT has played a pivotal role in revolutionising the IT infrastructure of Vivobarefoot over the past two years. Our mission was to introduce strategic, cloud-based solutions that would transform the company’s data management and storage procedures. The outcome? Increased staff productivity and an enhanced customer experience that echoed Vivobarefoot’s dedication to excellence and innovation.

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Creed Logo
Case studies

CREED FOODSERVICE

Creed Foodservice has been a dynamic presence in the UK’s foodservice industry for over 50 years. When they partnered with Optimising IT in December 2021, they initially sought interim technical support, help desk services and third-line IT support services for their staff.

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Bruton Knowles
Case studies

Bruton Knowles – IT Services

Managed IT Case Study: Property Consultants Bruton Knowles. From struggling systems to reliable IT infrastructure, Optimising IT helped industry-leading property consultants Bruton Knowles empower their IT platform and meet client demands. Find out how in our managed IT…

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What we do

WHY use Optimising IT FOR YOUR it support in bristol?

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CONSULTANCY IS AT THE HEART OF OUR BUSINESS

Our consultative approach to IT support services ensures we really get to know your business goals and needs.

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IT SUPPORT SERVICES WITH RAPID RESPONSE TIMES

Our service desk takes you straight to qualified technical engineers. We take rapid action to solve your problems.

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AN EXPERT SERVICE RUN BY CERTIFIED PROFESSIONALS

Our commercially focused team of highly qualified IT staff understands the importance of quality service delivery.

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WE HOLD OURSELVES ACCOUNTABLE TO YOUR KPI TARGETS

Our team is committed to high standards and impactful results. We’re always monitoring and measuring success.

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FLEXIBLE RELATIONSHIPS THAT ALIGN WITH YOUR GOALS

Remote work, on-site visits, co-sourced, out-sourced — whatever you need, we’re flexible in our service.

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AN INDEPENDENT BUSINESS WITH TRUSTED SUPPLIERS

Despite our high-value partnership network, we remain an impartial and independent business.

Our Bristol Office

Generator Building,
Finzels Reach,
Counterslip,
Bristol,
BS1 6BX

GOT A QUESTION ABOUT YOUR IT SYSTEMS AND SERVICES?

Our experts are ready and waiting to help you get more out of your business. Get in touch today!