IT Support

IT SUPPORT Worcester

With its origins dating back to Roman times, Worcester is one of the oldest cities in the UK. Though steeped in heritage, particularly around the old town and cathedral, don’t be fooled into thinking Worcester is anything but an innovative, modern-thinking hub of business. Whether it is the optimal operation of the biotechnology sector or one of the many local SMEs, it is important your business has IT support in Worcester that is progressive and secure, to ensure your internet infrastructure not only functions, but supports your business and aids growth. This is where Optimising IT’s managed IT services are ideal.

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78% Average First Contact Resolution

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98.8% Average Customer Satisfaction Score

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Rapid Response Time

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Cyber Focused Approach

How can we help you?

Our 4 key Services in Worcester

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CYBER SECURITY

Strong cyber security initiatives are essential for containing dangerous digital threats. Protect your business and your data with our comprehensive range of cyber services. We can help your organisation reduce risk.

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CLOUD SERVICES

Harness the power and flexibility of the cloud. Get an edge on your competition, increase computing speed and build system resilience, all while reducing costs. At Optimising IT, we offer a wide range of cloud services.

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IT & AI CONSULTANCY

Your IT systems are key to the smooth running of your business. We’re here to guide you through change, upgrades or consolidation so that you can maximise your returns, save time and future-proof your workplace.

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Managed it services

From providing desktop support, managing your networks and optimising infrastructure to purchasing software licenses and upgrading services, our fully managed IT solutions do all the heavy lifting for you.

WHY OPTIMISING IT?

SIGNS OF A GREAT IT PROVIDER

HIGH STANDARDS OF SERVICE

Your business is our number one priority, which is why we provide reliable, secure and efficient IT support for companies based in Worcestershire that innovates and updates as technology advances.

NO HIDDEN FEES

At Optimising IT, we believe in being transparent and honest with our fees so our clients can manage their annual budgets without any unexpected costs.

TAKES SECURITY SERIOUSLY

Internet security is critical to protect your business from cyber-attacks, phishing, data theft and more whilst keeping you compliant with all legal industrial regulations.

SCALEABILITY

Local companies need an IT provider for Worcester that can scale to their requirements. Adapting to growth and traffic increase or scaling back during quieter periods ensuring you don’t pay for anything you don’t need.

FLEXIBILITY

We offer a range of IT support services to tailor packages that suit your needs, including managed IT services, cloud support, cyber security services, IT consultancy and more.

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Meet The Team

OUR WORCESTER TEAM

We have a great team supporting Worcester and the surrounding area, headed up by Steve Budding, the friendly, approachable face of IT support in Worcester.

Steve joined the Optimising IT team in July 2023 as our Business Development Manager, and through his magnificent work was promoted to Senior Account Manager in July 2024. Steve enjoys nothing more than listening to customers and looking at ways to improve their service.

Reach out to Steve and the team and see how Optimising IT can support your business.

Case studies

OUR IT SUPPORT CASE STUDIES

VIVO Barefoot
Case studies

VIVOBAREFOOT

Optimising IT has played a pivotal role in revolutionising the IT infrastructure of Vivobarefoot over the past two years. Our mission was to introduce strategic, cloud-based solutions that would transform the company’s data management and storage procedures. The outcome? Increased staff productivity and an enhanced customer experience that echoed Vivobarefoot’s dedication to excellence and innovation.

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Case studies

CREED FOODSERVICE

Creed Foodservice has been a dynamic presence in the UK’s foodservice industry for over 50 years. When they partnered with Optimising IT in December 2021, they initially sought interim technical support, help desk services and third-line IT support services for their staff.

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Bruton Knowles
Case studies

Bruton Knowles – IT Services

Managed IT Case Study: Property Consultants Bruton Knowles. From struggling systems to reliable IT infrastructure, Optimising IT helped industry-leading property consultants Bruton Knowles empower their IT platform and meet client demands. Find out how in our managed IT…

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GOT A QUESTION ABOUT YOUR IT SYSTEMS AND SERVICES?

Our experts are ready and waiting to help you get more out of your business. Get in touch today!