Our culture
To us, culture is everything
At Optimising IT, we believe that our workplace culture influences everything, from the relationships we build to the successes that we unlock. The excellent results we achieve for our customers are born into — and nurtured by — the company culture that makes us who we are and sets us apart from other IT service providers. It’s the lifeblood of our business.
Learn more about Optimising IT, what goes on behind the scenes and understand a bit more about why we’re confident that our managed IT services offer unbeatable opportunities for your business’s growth potential.
78% Average First Contact Resolution
98.8% Average Customer Satisfaction Score
Rapid Response Time
Cyber Focused Approach
Our culture
ABOUT THE OPTIMISING IT CULTURE
We pride ourselves on our friendly and collaborative working culture — a culture that is supportive and rewarding for our team, helping to build strong interpersonal relationships that lead to a highly energised and positive working environment.
And all this helps us reach our goal of #WorkHardHaveFun.
At Optimising IT, we don’t slack on our responsibilities.
We are determined to bring you, our customers, the best possible managed IT service and consultancy solutions.
Our team works hard day-in, day-out to help you succeed.
We believe that such success is built on the back of a company culture that encourages a fun workspace with freedom for thinking; a relaxed space where ideas can grow and flourish, people can connect and help each other, staff are empowered to be proactive in seeking new development opportunities, and where they really feel like they’re making a difference to the businesses they work with.
This doesn’t happen in a stuffy, regimented and close-minded environment, which is why our culture is upbeat, energetic and welcoming of new ways of thinking.
#WorkHardHaveFun.
Growth
LET’S GROW TOGETHER
We pride ourselves on our friendly and collaborative working culture — a culture that is supportive and rewarding for our team, helping to build strong interpersonal relationships that lead to a highly energised and positive working environment.
We love to surround ourselves with like-minded people — both our team members and our customers — who can help us develop and nurture our culture so that together, we can foster greater success and grow as a community. It’s all about working together to achieve more.
At Optimising IT, we whole-heartedly believe that our culture means our team will:
- Always be excellent listeners, taking time to connect and learn from you, which helps us take the right actions
- Feel approachable and trustworthy, helping you to gain the confidence you need to put your faith in us
- Easily strike a great work-life balance, allowing them to hone their focus and always give you their 100%
- Provide you with a truly bespoke and carefully considered service, and not just a paint-by-numbers IT package
- Always feel empowered to pass on their wisdom and experience to benefit you and your business objectives.
We’re driven, hungry to help you achieve more, and ready to jump into your IT project. At Optimising IT, we want you to get the most out of your IT, overcome your technical challenges and succeed. This way of thinking is baked into the very fabric of our company. At the heart of our business is a simple but important message — our success is all about your success.
Interested in working for Optimising IT and being part of our culture? Visit our careers page for job opportunities.
